Trust & Safety
Safety Policy
Last updated 18 June 2026
Click is built so that connection happens through shared, real-world events - never through cold messages. Safety is our core promise. This policy explains the protections in place and what to do if something goes wrong.
1. No messaging, by design
Click has no direct-message inbox. Nobody can send you unsolicited messages. You signal interest in someone privately by "clicking" them after an event - and they only ever know if they click you back. This removes the most common harassment vector in social apps.
2. Block, mute and report
From any profile you can blocksomeone (you disappear from each other's discovery and any pending click is cancelled), mute them (you stop receiving notifications involving them), or report them to our safety team. Reporting also auto-mutes the person while we review.
3. How we handle reports
Every report goes to a dedicated safety queue and is reviewed within 24 hours. Outcomes range from a warning to permanent removal. Serious safety concerns are escalated immediately and, where appropriate, reported to authorities.
4. Verified profiles and dating mode safeguards
Profiles can carry a verified tickonce a member's photo has been confirmed, so you can see who has been verified before you meet. When connection is for dating, we apply extra safeguards:
- a short safety briefing is shown before first use, with reminders to meet in public and tell a friend;
- photo verification is encouraged so the people you click with can trust who they are meeting;
- reports involving unwanted contact are prioritised in the safety queue and reviewed promptly, with auto-muting applied while we investigate.
5. Meeting in person safely
Click events are hosted at public venues by vetted merchants. When you meet anyone for the first time:
- tell a friend or family member where you are going and who you are meeting;
- meet in the public event space and stay in public until you are comfortable;
- arrange your own transport to and from the venue so you can leave whenever you want;
- keep your phone charged and look after your own drink;
- don't share your home address or financial details, and never send money to someone you've just met;
- trust your instincts - you never have to stay, and you can leave at any time.
6. Merchant and venue vetting
Events are run by merchants who apply to host on Click and are reviewed before they can publish. Until a host has earned trusted status, their events are checked by our team before going live. Hosts are responsible for running safe, lawful events and holding any required licences and insurance.
7. Your privacy is part of your safety
Your clicks are private and one-way interest is never revealed. We don't share your contact details with other members, and we keep sensitive data protected - see our Privacy Policy and Security Policy for the detail.
8. Get help
In an emergency, call 000. For non-urgent safety concerns about another member or an event, report them in-app or email safety@letsclick.app.